ensuring students have access to devices when they need them?. What systems can you set up in your classroom so that students can support each other to:. How can you help others troubleshoot basic problems?. How can you build your own technical knowledge to troubleshoot basic problems?. Are you planning ahead for the next 3–5 years?. Do you have review processes in place to evaluate the value for money as well as the safe and effective use and disposal of resources?. Is your technical support providing maintenance and sustainability of all systems, networks, hardware, software, and peripherals?. Is the procurement and support of resources personalised to the needs of all learning communities? For example, management of devices for access and connectivity. Is there a flexible, transparent, and responsive budget in place?. How does the procurement and maintenance of resources align with the e-learning focus in your school vision, strategic plan, and policy development?. Schools should seek to develop a broad base of support. Expecting a single provider (either a company or individual person) to support everything is unrealistic. Often there is some overlap between the types of support that a provider might be able to offer. Support is usually delivered by a combination of providers with specialist expertise in providing either technical, pedagogical, or digital skills support. Providers of each type of support might be school employees, contractors, volunteers, or companies. 
Providing strategic guidance for purchasing technologies.Planned maintenance of existing ICT solutions.Developing and deploying new ICT solutions.Helping staff and students to work towards becoming more digitally fluent.
Type to learn tech support how to#
Helping staff and students learn how to select and operate technology.Helping staff reflect on their practice – why, when, and how – to use technology to support their teaching and students’ learning.Typically, a combination of three types of support are required for teachers and students to make effective use of digital technologies for learning.
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